Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At bmbdodfernbagfinds Baltic Ltd., we’re not just another faceless online store—we’re a small team of bag enthusiasts who genuinely care about your experience. In fact, our founder, Anna, still replies to most emails herself. She once spent an entire weekend helping a customer track down a vintage backpack from the 90s. That’s the kind of dedication you can expect from us.
Whether you’ve got a question about a product, need help with an order, or just want to share your latest bag find (we love those stories!), we’re all ears. Here’s how to reach us:
Let’s be honest—some companies treat customer feedback like an afterthought. Not us. When you write in, your message goes straight to someone who’ll actually read it (and probably smile at your jokes). Last month, a customer suggested we stock more eco-friendly totes, and guess what? They’re now our best-selling line. So don’t hold back—your idea might be the next big thing!
P.S. If you’re in a hurry, try our live chat during business hours. Look for the little bag icon in the corner—it’s usually manned by Romas, who knows every product SKU by heart (we don’t know how he does it either).
Fun fact: Our name, bmbdodfernbagfinds, started as a typo in Anna’s notebook. She liked how it sounded, and well… here we are. Sometimes the best things happen by accident.
